Sub-contractor terms

Last updated October 2026

These terms govern every engagement between RSA Electrical Solutions Ltd and an approved sub-contractor. They apply to every order we place with you, whether or not the order refers to them. Section 12 is the one you should read most closely: it sets out what you are liable for.

1. These terms

1.1 These terms are between RSA Electrical Solutions Ltd, registered in England and Wales under number 16607672, and you, the sub-contractor. In these terms we call ourselves RSA, we or us, and we call you the sub-contractor or you. A Business Day is any day other than a Saturday, a Sunday or a bank holiday in England.

1.2 You accept these terms when you tick the box confirming that you accept them as you finish signing up on our website. They then apply to every order we place with you. Accepting an order, attending site or starting work also means you accept these terms, whether or not the order mentions them.

1.3 Our terms prevail. Any term you put forward is excluded unless we have agreed to it in writing, signed by a director of RSA. That applies whether your term appears on a quotation, an invoice, an email, a delivery note, a portal, a set of standard conditions or anywhere else, and whether or not we have seen or acknowledged that document. Paying your invoice does not mean we have accepted your terms.

1.4 An order, together with these terms and the site specific documents we issue with it, is a separate contract. Where the documents conflict, they take priority in this order: first, any written amendment signed by a director of RSA; second, the order; third, these terms; fourth, anything else we issue with the order.

1.5 Signing up to these terms does not create any obligation on us to offer you work, and section 5 explains that.

1.6 These terms are the entire agreement between us on their subject matter. You confirm you are not relying on any statement or assurance that is not written in them, and you have no remedy for any such statement except for a claim in fraudulent misrepresentation.

1.7 We may update these terms. The version in force when we place an order is the version that governs it. We will give you the current version on request and will notify you when it changes.

2. You are an independent business

2.1 You are an independent contractor in business on your own account. Nothing in these terms creates a relationship of employment, worker, agency, partnership or joint venture between us.

2.2 In particular:

• We do not supervise how you carry out the work, and you decide the method by which you achieve the result the order describes, within the standards in section 6 and the safety requirements in section 7;
• You provide your own tools, test equipment, transport, protective equipment and consumables, unless the order says otherwise;
• You are not obliged to accept any order we offer, and we are not obliged to offer you any;
• You may work for anyone else, including for our competitors;
• You are responsible for your own tax and National Insurance, and section 10 applies;
• You have no entitlement to holiday pay, sick pay, pension contributions, notice, redundancy or any other benefit of employment;
• You are not entitled to represent yourself as an employee, officer or agent of RSA, and you have no authority to bind us to anything.

2.3 You may send a suitably qualified and approved substitute to carry out an order, provided you tell us first and we approve them under section 3. You remain responsible for their work and for their conduct.

2.4 You are responsible for correcting your own work at your own cost, and you carry the financial risk of doing so. Section 11 applies.

2.5 We engage limited companies and sole traders only. We do not engage partnerships. If you are a limited company, these terms apply to the company and to every person it sends to site.

2.6 The fact that we vet you, set standards for your work, issue RAMS, inspect what you do and require you to follow site rules does not make you our employee. Those are the obligations we owe our clients and the law, and we pass them down to you.

3. Approval and vetting

3.1 We do not engage any sub-contractor until they have been vetted and approved, and their records are held on our file. Our Sub-Contractor Management and Vetting Procedure governs that process and these terms sit alongside it.

3.2 Before your first engagement, and on request afterwards, you must provide:

We may also ask you by email for further cards, certificates or qualifications where a particular job requires them, and you must provide them before that job starts.

3.3 You warrant that everything you give us under clause 3.2 is true, current and complete, and that you will tell us within 5 Business Days if any of it changes or ceases to be true.

3.4 You must tell us immediately if any of the following happens: a certificate or qualification expires, is suspended or is withdrawn; an insurance policy lapses, is cancelled or its terms change; you are prosecuted or served with an enforcement notice by the Health and Safety Executive or any other regulator; you become insolvent or are threatened with insolvency; or you are convicted of any offence relevant to the work.

3.5 Your approval lapses automatically if any document required under clause 3.2, or any card or certificate a job requires, expires, and it stays lapsed until we have received and accepted the renewal. While your approval is lapsed, we will not place orders with you and you must not attend site.

3.6 We may audit your records, your insurance and your qualifications at any time, on reasonable notice, and you must co-operate with that audit.

3.7 Approval does not entitle you to work and is not a representation that we will offer you any.

3.8 Your account. You apply through our website, and you must be 16 or over. If you are under 18, some sites and some work are not open to you, and we will tell you before offering an order if that applies. We mark your account as verified once your contact details, rates, trade details and bank details are complete, we have checked your contact, rates and trade details, and we have checked your right to work. Cards and certificates are asked for job by job, and you must hold the ones a job requires before you accept it. If you change your business, your main contact or your date of birth, your account stops being verified until we have checked it again. If you change your trade details, your account returns to HMRC verification before any further payment.

3.9 Fitness to work. When you sign up you confirm that you are fit to carry out the work you accept. Before accepting any order, you must tell us if anything affects your ability to carry out that work safely. Where a job involves a particular risk, such as working at height, in a confined space or in a hazardous area, we may ask you before you accept it whether anything would stop you doing that work safely. Where a client or a site requires a medical, it is carried out by an occupational health provider, and we are told only whether you are fit for the work.

3.10 Our safety policies. When you sign up you confirm that you have read, understood and will follow our Health and Safety Policy and our Electrical Safety Policy, both published on our website. When we change either of them, we will ask you to confirm the new version before we offer you further work.

4. Insurance you must hold

4.1 You must hold and maintain, throughout every engagement, insurance with a reputable insurer authorised in the UK at not less than the following levels. Public liability must be maintained for 6 years after your last engagement ends.

Your tools, equipment and vehicles are at your own risk.

4.2 Where a client requires a higher level for a particular site, we will tell you before the order and you must hold that level for that order or decline it.

4.3 Your insurance must not contain any exclusion, condition or excess that would prevent a claim being met in respect of the work you carry out for us. You must tell us before accepting an order if it does.

4.4 You must provide certificates on request and at each renewal. You must tell us immediately if a policy lapses, is cancelled, or if an insurer refuses or reserves its position on a claim connected with work you carried out for us.

4.5 Your insurance responds first to any claim arising from your work. You must not seek to rely on our insurance, and you must not name us as an insured under your policy without our written consent.

4.6 Holding insurance does not limit your liability under section 12. If a loss exceeds your cover, or your insurer declines the claim, you remain liable for the full amount.

4.7 If you attend site without the required cover in place, you are in material breach, we may remove you from site immediately, and you indemnify us for every consequence of your not being insured.

5. How work is offered

5.1 We offer work order by order. Each order sets out the scope, the site, the programme, the price or rate, the site rules and the RAMS that apply.

5.2 No guarantee of work. We do not guarantee any volume, frequency or continuity of work. We may offer the same work to more than one sub-contractor, and we may withdraw an offer at any time before you accept it.

5.3 No exclusivity. These terms do not require you to work only for us, and they do not require us to use only you.

5.4 You accept an order by confirming it through your account or in writing. Attending site is also acceptance.

5.5 Before you accept an order you must satisfy yourself that you are competent to carry out the work, that you hold the qualifications and insurance it requires, and that you can meet the programme. Once you accept, you are taken to have confirmed all of that.

5.6 The price in the order is fixed and includes everything needed to complete the work, including labour, your own materials and consumables, tools, test equipment, travel, subsistence, parking, waste removal, and the time needed to produce test results and records. We do not pay extra for any of those unless the order says we do.

5.7 Variations. If you are asked on site to do anything outside the order, you must not do it until we have confirmed it in writing and agreed the price. We will not pay for work carried out on the strength of an instruction from a client, a client’s representative or anyone else who is not authorised by us.

5.8 If you cannot attend, or cannot complete on programme, you must tell us as soon as you know. If you fail to attend without telling us, you pay our costs of covering the work and any cost we incur to our client as a result, and clause 12.1 applies.

6. How the work must be carried out

6.1 You must carry out the work:

• With the reasonable skill, care and diligence of a competent electrical contractor experienced in work of that type;
• In full compliance with BS 7671, the Electricity at Work Regulations 1989, the Health and Safety at Work etc. Act 1974, the Construction (Design and Management) Regulations 2015, and where applicable DSEAR, CompEx requirements and IEC 61511;
• In accordance with the order, the drawings and specifications we issue, the site specific RAMS and the client’s site rules;
• Using materials and equipment that are new, of satisfactory quality, fit for purpose and compliant with the relevant standard, unless we have specified otherwise in writing;
• So as to cause the least disruption reasonably possible to the site and its occupants.

6.2 Materials. Where we supply materials, they remain our property, you hold them at your risk, you use them only for the order and you return any surplus. Where you supply materials, you warrant that they meet clause 6.1(4) and you are liable for them.

6.3 Your personnel. Everyone you send to site must be competent, hold the qualifications required by the order, carry their ECS card, have the right to work in the UK, and be approved by us under section 3. You must give us their names before they attend.

6.4 Further sub-contracting. You must not sub-contract any part of an order, or engage labour to carry it out, without our prior written consent. If we consent, you remain fully responsible for that person’s work and conduct as if it were your own, and you must flow these terms down to them in full.

6.5 No unauthorised branding. You must not display your own name, logo, contact details or advertising at the site, on a vehicle parked at the site, on any document, on any label or sticker applied to the installation, or on any packaging left at the site.

6.6 Conduct on site. You and your personnel must be presentable, sober, drug free, courteous to everyone at the site, and must not smoke, vape, play audio, photograph the site for your own purposes, or use the client’s facilities beyond what has been agreed. You must not discuss our prices, our rates, our other clients or our other sub-contractors with anyone at the site.

6.7 Clearing up. You must leave the working area clean and safe at the end of each working day and on completion, and remove all your waste, packaging and offcuts from the site.

6.8 You must co-operate with us, with our client, with any principal contractor and with other trades, and must not obstruct their work.

7. Health and safety

7.1 You are responsible for the health and safety of yourself, your personnel and anyone affected by your work. You must comply with all applicable health and safety law, with our Health and Safety Policy and Electrical Safety Policy, and with the site rules.

7.2 You must read, understand and follow the site specific RAMS before starting. If the RAMS do not cover what you find on site, or the work cannot be carried out safely as written, you must stop and contact us before continuing. You must never improvise a method statement on site.

7.3 You must carry out your own point of work risk assessment before starting each task, and again if conditions change.

7.4 Isolation. You must treat every circuit as live until you have proved it dead using an approved voltage indicator and proving unit. You must lock off and tag every isolation, retain the key, and never rely on someone else’s isolation without proving it yourself. Live working is not permitted in any circumstances unless we have given written authorisation and a permit is in place.

7.5 You must not work in a hazardous area without a valid CompEx qualification and a permit issued by the site operator.

7.6 You must provide and wear the personal protective equipment the RAMS and the site require, and you must not enter site without it.

7.7 You must hold and follow every permit to work the site requires, and must not start work without one where one is needed.

7.8 Reporting. You must report to us immediately any accident, injury, near miss, dangerous occurrence, damage to property, service strike, or discovery of asbestos or another hazardous material. You must report it to us before you report it to anyone else, and you must not make any statement to a client, an insurer or the media without our consent. You must make any RIDDOR report the law requires you to make, and tell us that you have.

7.9 We may remove you from site immediately, without notice and without any liability to you, if we or our client consider that you or anyone you have sent to site is working unsafely, is not competent for the task, is under the influence of alcohol or drugs, has breached a site rule, or has behaved in a way that puts anyone at risk. You pay our costs of covering the work.

7.10 You must co-operate fully with any accident investigation by us, by our client, by an insurer or by a regulator, and must give us copies of every record we ask for.

8. Testing, certification and records

8.1 You must carry out all inspection and testing required by BS 7671 for the work you have done, using calibrated instruments, and record the results in full.

8.2 You must give us your test results, schedules and any supporting record within 2 Business Days of completing the work, in the format we ask for. We do not treat an order as complete, and payment does not become due under section 9, until we have received them.

8.3 Certification is issued by us. Electrical Installation Certificates, Minor Electrical Installation Works Certificates and Electrical Installation Condition Reports for work carried out under these terms are issued by RSA, in our name, and signed off by us. You must not issue any certificate to our client, in your own name or in ours, and you must not give our client any document about the work without our written consent.

8.4 Where a certificate requires the person who carried out the inspection and testing to sign it, you sign that part, in your own name, and you must not allow anyone else to sign it in your place. By signing you confirm that you personally carried out the inspection and testing recorded, that the results are accurate, and that the work complies with BS 7671. Clause 8.3 stops you issuing the certificate to our client, not from signing the part that records your own work. We sign the parts that relate to design and construction where we are responsible for them.

8.5 Your test instruments must be within calibration. You must provide calibration certificates on request, and must tell us if an instrument is found to be out of calibration after it has been used on our work.

8.6 We may inspect and test any part of your work, at any time, before or after completion. Inspection, approval or payment by us does not relieve you of responsibility for the work or waive any claim we have.

8.7 If your work does not comply with section 6 or this section, you must put it right at your own cost, within the period we reasonably require. Clause 11.3 applies if you do not.

8.8 You must keep your records of the work, including test results, for 6 years after completion, and give us copies on request.

9. Payment

9.1 A valid invoice is one that quotes our order number, sets out the work carried out, is accompanied by the test results and records required by clause 8.2, and is sent to enquiries@rsaelectrical.co.uk or to any other email address we give you for invoicing. An invoice that does not meet those requirements is not valid and we will tell you why within 5 Business Days.

9.2 Payment due date. The payment due date is the date we receive a valid invoice.

9.3 Payment notice. Not later than 5 days after the payment due date, we will give you a notice stating the sum we consider to be due at the payment due date and the basis on which it is calculated. If we do not give that notice, the sum stated in your valid invoice is the notified sum.

9.4 Final date for payment. The final date for payment is 30 days after the payment due date.

9.5 Pay less notice. If we intend to pay less than the notified sum, we will give you a notice not later than 5 days before the final date for payment, stating the sum we consider to be due and the basis on which it is calculated. Where we give that notice, we pay the sum stated in it by the final date for payment.

9.6 No conditional payment. Our obligation to pay you is not conditional on us being paid by our client. If our client does not pay us, we still pay you in accordance with this section.

9.7 Set-off and back-charges. We may set off or deduct from any sum due to you:

• The cost of putting right defective work you have not returned to rectify;
• The cost of covering work you failed to attend or complete;
• Any loss, cost, damage, fine or liability we incur to our client or a third party because of your act or omission;
• The cost of damage you have caused to the site, to the existing installation, or to property belonging to us, our client or anyone else;
• The cost of materials we supplied that you have not returned or accounted for;
• Any other sum you owe us under any contract between us.

We exercise a right under this clause by giving a pay less notice under clause 9.5.

9.8 Your right to suspend. If we fail to pay the notified sum in full by the final date for payment, you may suspend performance of any or all of your obligations after giving us at least 7 days’ written notice, stating the ground. You are entitled to a reasonable extension of time and to your reasonable costs of suspending and resuming, and nothing in these terms restricts that right.

9.9 Retention. We do not hold retention on your payments.

9.10 You must invoice within 30 days of completing an order. We are not obliged to pay an invoice submitted more than 6 months after completion.

9.11 We pay by bank transfer to the account held on your account with us. You are responsible for making sure the bank details you give us when you sign up are correct. Check them carefully before you submit them. A payment made to the details held on your account counts as paid, and we are not liable for a payment that goes to the wrong account because the details you gave us were wrong. Your bank details cannot be changed through the account. To change them, email enquiries@rsaelectrical.co.uk from the email address held on your account and ask us to make the change. We do not act on a request from any other address. Until we have made the change, we keep paying to the details already held. We will never ask you to change our own payment details by email. If you receive such a request, treat it as fraud and tell us.

9.12 Nothing in this section removes or restricts any right you have under the Housing Grants, Construction and Regeneration Act 1996. Where any part of this section does not comply with that Act, the corresponding provision of the Scheme for Construction Contracts applies instead, and the rest of this section continues to apply.

10. Tax and CIS

10.1 The work you carry out for us falls within the Construction Industry Scheme. Before your first payment we verify your status with HMRC and deduct tax from the labour element of your invoices at the rate HMRC tells us to apply, which is normally 20 per cent if you are registered, 30 per cent if you are not, and nil if you hold gross payment status.

10.2 You must give us the information we need to verify you, and tell us if your CIS status changes. If you give us incorrect information and we under-deduct as a result, you pay us the shortfall together with any interest and penalty HMRC charges us.

10.3 We give you a payment and deduction statement for each payment within 14 days of the end of the tax month it falls in.

10.4 Materials shown separately on your invoice are not subject to deduction. You must identify the material and labour elements separately, and we may ask for evidence of the material cost.

10.5 VAT. Where the domestic reverse charge for building and construction services applies, you must invoice without VAT and state on the invoice that the reverse charge applies and that we are liable to account for the VAT. You must tell us if you are not VAT registered or if the reverse charge does not apply.

10.6 You are responsible for your own tax. You pay your own income tax, corporation tax, National Insurance and VAT, and you keep the records the law requires. We do not operate PAYE on your payments.

10.7 Status indemnity. You indemnify us against any income tax, National Insurance contribution, apprenticeship levy, interest, penalty, cost and expense, including reasonable legal costs, that we become liable to pay because:

• HMRC or a tribunal determines that you, or anyone you send to site, should have been treated as our employee or worker for tax purposes;
• You did not account for tax or National Insurance on a payment we made to you;
• Information you gave us about your tax or CIS status was wrong;
• The off-payroll working rules are found to apply to an engagement in circumstances where you told us they did not.

10.8 Employment claims indemnity. You indemnify us against any claim brought against us by you, or by anyone you send to site, alleging employment or worker status, including a claim for unpaid holiday pay, the national minimum wage, unfair dismissal, discrimination or any other employment right, together with our costs of defending it.

10.9 You must tell us immediately if you, or anyone you send to site, receives any communication from HMRC or an employment tribunal relating to work carried out for us, and must co-operate with us in responding to it. We may take over the conduct of any such matter.

10.10 The indemnities in this section survive the end of every engagement and are not subject to any limit in section 12.

11. Defects

11.1 You warrant that your work will comply with section 6 and section 8. That warranty runs for 12 months from the date we complete the works to our client, not from the date you finish your part of them, and where our contract with the client carries a longer defects period, yours runs for the same length.

11.2 If we tell you that your work is defective, you must attend and put it right at your own cost, including your own labour, materials, travel and any return visit, within 5 Business Days, or sooner where the defect is unsafe or is disrupting our client’s operations.

11.3 If you do not attend, or the rectification is not carried out properly, we may put the defect right ourselves or engage someone else to do it, and you pay us the cost of doing so, plus 15 per cent for our management time. We may deduct that cost under clause 9.7.

11.4 You must also pay any cost we incur to our client as a result of the defect, including their costs of access, making good, standing time and any sum we become liable for under our contract with them.

11.5 Putting a defect right does not restart or extend the period in clause 11.1.

11.6 If a defect is found to have been caused by something other than your work, we pay your reasonable costs of attending.

11.7 This section does not limit any other right or remedy we have, and does not limit your liability under section 12.

12. Your liability and your indemnity

12.1 Your indemnity to us. You indemnify us, and keep us indemnified, against all liabilities, claims, demands, proceedings, damages, losses, fines, penalties, costs and expenses, including reasonable legal costs and the cost of our own management time, that we suffer or incur arising out of or in connection with:

• Your breach of these terms or of any order;
• Your negligence, or that of anyone you send to site or engage;
• Defective, non-compliant or incomplete work carried out by you;
• Death of or injury to any person caused by you or by your work;
• Loss of or damage to any property, including the site, the existing installation, the client’s property and ours, caused by you or by your work;
• Any breach of health and safety law by you, and any enforcement action, fine or prosecution arising from it;
• Any claim brought against us by our client, or by any third party, in respect of your work;
• Any claim by you or by anyone you send to site relating to employment or worker status, tax or National Insurance, as set out in section 10;
• Your infringement of any third party’s intellectual property rights;
• Any loss of or unauthorised disclosure of personal data or confidential information by you.

12.2 Your liability is not capped. Nothing in these terms limits the amount you are liable for, and your liability is not limited to the value of the order or to the amount recoverable under your insurance. If a loss exceeds your insurance cover, or your insurer declines the claim, you remain liable for the whole of it.

12.3 You must tell us immediately of any event that might give rise to a claim under this section, notify your insurers, and co-operate fully with us and with them. You must not admit liability, settle or compromise any claim relating to your work without our written consent.

12.4 We may conduct the defence of any claim that concerns your work, using advisers of our choosing, and you pay our costs of doing so where the claim arises from a matter covered by clause 12.1.

12.5 Our liability to you. Our total liability to you in connection with each order, whether in contract, in tort including negligence, for breach of statutory duty, for misrepresentation or otherwise, is limited to the price of that order. We are not liable to you for loss of profit, loss of revenue, loss of an opportunity to work elsewhere, business interruption, loss of goodwill, or any indirect or consequential loss, whether or not we were told it might arise.

12.6 Clause 12.5 does not limit our liability for death or personal injury caused by our negligence, for fraud, for any sum properly due to you under section 9, or for anything else that cannot lawfully be limited.

12.7 The difference between clause 12.2 and clause 12.5 is deliberate. You control how your work is carried out and you carry the risk of it. We have priced our work to our client on that basis, and you have accepted each order knowing it.

12.8 This section survives the end of every engagement.

13. Confidentiality, data and intellectual property

13.1 Confidentiality. Everything you learn through working for us is confidential, including our clients’ identities and requirements, the site details, our prices and rates, the rates we pay you and others, our methods, our drawings and specifications, and the contents of our platform. You must not use it for any purpose other than carrying out the order, and must not disclose it to anyone.

13.2 This obligation does not apply to information that is already public through no fault of yours, that you already held and can prove you held, or that you are required by law to disclose. Where you are required by law to disclose it, you must tell us first if you are permitted to.

13.3 You must return or destroy every document, drawing, specification and record containing our confidential information when we ask you to, and at the end of the engagement, other than the records you must keep under clause 8.8.

13.4 Confidentiality continues for 5 years after the end of the engagement.

13.5 Data protection. Where you handle personal data on our behalf, for example a site contact’s details we pass to you for an order, you act as our processor and you must:

• Process it only on our written instructions and only as far as the order requires;
• Keep it secure, using appropriate technical and organisational measures;
• Not disclose it to anyone without our written consent;
• Not transfer it outside the UK without our written consent;
• Tell us within 24 hours if you lose it, disclose it in error, or suffer any security incident affecting it;
• Delete or return it at the end of the engagement, other than where the law requires you to keep it;
• Assist us in responding to a request from an individual exercising their rights, and in dealing with the Information Commissioner’s Office.

Our privacy policy, published at rsaelectrical.co.uk/privacy, explains what personal data we hold about you and how long we keep it.

Where you hold personal data for your own purposes, such as your own record of who worked where and when, you are an independent controller of that data and you are responsible for your own compliance with data protection law. You must register with the Information Commissioner’s Office where you are required to.

13.6 You must not photograph, film or record the site, the installation or any person at the site except where the order requires it for the record, and you must not publish or share any such image, including on social media or on your own website.

13.7 Intellectual property. All intellectual property in our drawings, specifications, calculations, schedules, method statements and platform remains ours. You get a licence to use them only for the order.

13.8 All intellectual property in any drawing, record, test result, as fitted information or other document you produce in carrying out an order belongs to us, and you assign it to us with full title guarantee on its creation. You waive any moral right you have in it.

13.9 You warrant that nothing you supply or install infringes any third party’s intellectual property rights, and you indemnify us under clause 12.1 if it does.

14. Ending the relationship, and general terms

14.1 We may end an order immediately, by written notice and without liability to you, if:

• You breach section 7, or work unsafely;
• Your insurance lapses, or your approval lapses under clause 3.5;
• A qualification or certification required for the work expires, is suspended or is withdrawn;
• Your work is not to the standard required by section 6, and you have not put it right when asked;
• You fail to attend or to progress the work;
• You become insolvent, enter into an arrangement with your creditors, have an administrator, receiver or liquidator appointed, cease trading, or we reasonably believe any of those is about to happen;
• You or anyone you send to site behaves dishonestly, abusively, threateningly or in a discriminatory way;
• Our client requires your removal from the site;
• You breach these terms in a material way and do not put it right within 7 days of our written notice.

14.2 On ending an order under clause 14.1, we pay you for the work properly carried out and accepted up to that date, less any sum we are entitled to deduct under clause 9.7. We are not liable to you for any other loss. You must give us, within 2 Business Days, the test results and records for everything you have completed, together with any of our materials, drawings and equipment you hold, and you must tell us in writing what remains outstanding so the work can be handed over safely.

14.3 We may end an order for convenience on 7 days’ written notice, in which case we pay you for the work properly carried out up to that date and for any materials you cannot return, and neither of us has any further claim.

14.4 Removal from the network. We may suspend or remove you from our approved sub-contractor network at any time, with or without an order being live, and we are not obliged to give reasons. Removal does not affect any accrued right or liability of either of us.

14.5 You may end an order by giving us 7 days’ written notice, provided you have not started work. Once you have started, you may only stop with our consent, or under clause 9.8, and if you stop without either you pay our costs of completing the work and any cost we incur to our client.

14.6 Closing your account. You may close your account at any time from your account settings. If you are part-way through an order, tell us first so the work can be handed over safely, and clause 14.5 still applies to it. Closing your account removes it, but we keep the records the law requires, such as CIS, payment, vetting and job records, for the periods set out in our privacy policy.

14.7 Sections 8, 10, 11, 12 and 13 survive the end of every order and of the relationship.

14.8 Assignment. We may assign or transfer any order and these terms. You may not assign, transfer or charge any order, or any right under it, without our written consent.

14.9 Notices. A notice must be in writing and sent by email. We write to the email address held on your account, and you write to us at enquiries@rsaelectrical.co.uk. An email is treated as received on the next Business Day after it is sent, so keep your email address current.

14.10 No waiver. If we do not insist on a right, or delay in enforcing it, that is not a waiver and does not prevent us enforcing it later.

14.11 Severance. If any part of these terms is held to be unenforceable, it is treated as deleted or modified to the minimum extent necessary, and the rest remains in force.

14.12 Variation. No change to these terms is binding unless it is in writing and signed by a director of RSA.

14.13 Third party rights. No one other than you and us has any right to enforce these terms, except that our directors, employees and clients may enforce clause 12.1.

14.14 Anti-bribery and modern slavery. You must comply with the Bribery Act 2010 and the Modern Slavery Act 2015, with our Anti-Bribery and Corruption Policy and our Modern Slavery Statement, and you must not use forced, bonded or child labour or permit it anywhere in your own supply chain. You must tell us immediately if you become aware of any breach.

14.15 Disputes and adjudication. If a dispute arises, each of us will first try to resolve it by discussion within 21 days. Where the order is a construction contract within the meaning of the Housing Grants, Construction and Regeneration Act 1996, either of us may refer the dispute to adjudication at any time, and nothing in these terms restricts that right. The adjudicator’s decision binds us both until the dispute is finally determined by the courts or by agreement. Each of us bears its own costs of the adjudication.

14.16 Governing law and jurisdiction. These terms, every order, and any dispute or claim arising out of or in connection with them or their subject matter, including a non-contractual dispute or claim, are governed by and construed in accordance with the law of England and Wales. Each of us irrevocably agrees that the courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.

Sub-contractors accept these terms on our website under clause 1.2, so no signature is needed from them.